The winner of the 2016 Student Academic Choice Award for Best Support Staff was Anna Townsend, of the Business School.

What students said:

"She is an unsung hero... attentive to students needs"

  "She is among the unsung hero staff for Imperial's Business School. This has been the first year of an innovative program, conducted internationally and primarily online. In a new program such as this, there is extra difficulty in connecting administration, students and faculty to one another across borders and international time zones. Anna has been absolutely vital to the complicated logistical aspects involved in running the Imperial Global MBA course, which has required immense coordination of faculty and graduate students. I have been amazed at the warmth and dedication Anna has instilled in this business school program, and her attentiveness to students needs."