Results from the 2013 National Student Survey (NSS) were released today with leaving students having their chance to give their feedback on their time at Imperial. With over 81% of eligible students completing the survey, a 10% increase on last year, the data is even more relevant and indicative of what College life is really like.

One of the top-20 Students' Unions in the UK!

Imperial College Union saw one of the biggest increases in satisfaction in College rising by 6% to 77% of students agreeing that they were satisfied or more with our services. This rise also saw us jump 15 places in the UK to be in the top-20 Students' Unions at HE institutions in the UK. We were also the most improved Union in the Russell Group and remain the best in Central London.

Overall satisfaction with the College increased by 1% to 87% with Union initiatives cited as drivers for Imperial's highest ever satisfaction rating. Student-centred reforms include:

• Our annual NSS Response containing recommendations to College on how to improve the student experience.
• Our 'You Said, We Did' campaign highlighting the positive changes made across College due to student feedback.
• The introduction of Student Academic Choice Awards, a chance for students to highlight examples of excellence in academic support and teaching across College.
• The Union President and Deputy President (Education) sit on the Advisory Group to the Vice Provost (Education), directly helping to shape the College’s education & student experience.

We will publish our third annual response to the NSS in November where we will again focus on areas of strong improvement and best practice within departments as well as highlighting areas that still require attention.

Imperial College Union President David Goldsmith said: 

“We are pleased to see the College making serious – and successful – efforts to improve the Imperial student experience. The Union is working closely with College leaders to build on this year’s progress, and to make sure an Imperial education is the best it can be.

"The Union prides itself on playing an important role in improving the student experience at College and giving every student a voice in decisions that affect them. We are delighted that the NSS showed a significant improvement in satisfaction with the services and support we offer and we are constantly working to improve our Students' Union.

“We will publish our third annual response to the NSS in November that will set new targets and proposals for enhancing the student experience. My Union colleagues and I are looking forward to working with Imperial to meet our shared ambition of making Imperial a world-beating learning environment.” 

Professor Debra Humphris, Imperial’s Vice Provost (Education), said: 

“Imperial College Union and the student community deserve our congratulations for the very high participation rate in this year’s survey. Over the past two years the Union has produced a really helpful report on the NSS which informs improvements across College.

“We value feedback from our students and this year’s steady progress is testament to the commitment and hard work of all my colleagues.

“Imperial is a world top ten university. We will keep striving to ensure the student experience reflects that status.”